Adding a Non Billable Service Technician Helper

You can add a non billed service helper to FCS, if you have Time Card Master.

First, head to the Time Card Master tool, in the toolbox. 

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Next, click on the employee you are trying to edit, and make into a non billable user. 

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Once inside the specific user's Employee Info Profile, you want to select a few checkboxes, to get them configured to be a non billable helper. You want to make sure that the "Can Login?" "Account Enabled" and "Only Timecard?" checkbox are selected. See below.

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If you want to make this user a non billable production crew member, then you would also select the "Available for Crews?" checkbox.

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Lastly, if you want to make sure they are set up for service as a non billable technicain, then head to the individuals "User Profile" in Toolbox Admin, and make sure they have the "On Serviceman List" checkbox option as well. 

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Having these setting selected, will ensure that you have your employee set up as a non billable service helper.

 

If you do not have Timecard Master, please emails support@fcscontrol.com, and provide us the user name you would like to have set up as non billable helper.

 

 

 

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