You can add a non billed service helper to FCS, if you have Time Card Master.
First, head to the Time Card Master tool, in the toolbox.
Next, click on the employee you are trying to edit, and make into a non billable user.
Once inside the specific user's Employee Info Profile, you want to select a few checkboxes, to get them configured to be a non billable helper. You want to make sure that the "Can Login?" "Account Enabled" and "Only Timecard?" checkbox are selected. See below.
If you want to make this user a non billable production crew member, then you would also select the "Available for Crews?" checkbox.
Lastly, if you want to make sure they are set up for service as a non billable technicain, then head to the individuals "User Profile" in Toolbox Admin, and make sure they have the "On Serviceman List" checkbox option as well.
Having these setting selected, will ensure that you have your employee set up as a non billable service helper.
If you do not have Timecard Master, please emails firstname.lastname@example.org, and provide us the user name you would like to have set up as non billable helper.