Adding a Non-Billable Service Technician Helper

Adding a Non-Billable Service Technician Helper

You can add a non billed service helper to FCS, if you have Time Card Master enabled.

Step 1

Go to your ToolBox and click the Time Card Master tool. 

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Step 2

Click on the employee you are trying to edit. 

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Step 3

Once inside the specific user's Employee Info Profile, you'll need to select a few options to get them configured to be a non-billable helper. Make sure that the "Can Login?", "Account Enabled", and "Only Timecard?" checkboxes are selected (see below for an example).

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Step 4

If you want to make this user a non-billable production crew member, then you would also select the "Available for Crews?" checkbox.

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Step 5

To make sure the user is set up for service as a non-billable technician, head to the individual's "User Profile" in ToolBox Admin, and make sure they have the "On Serviceman List" checkbox option as well. 

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If you do not have access to the Timecard Master tool, please email support@fcscontrol.com and provide us with the user name you would like to have set up as non-billable helper.

 

 

 

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