About the "V" Icon in the User Administration List
Within the User Administration page (Toolbox-> Admin-> User Administration), the "V" icon next to the user’s name is for email verification. This ensures that the FCS system can send emails and notifications to users.
The V icon will be gray when the verification process has Not Been Started.
To start the verification process, select the grey V next to the user’s name.
The V icon will be yellow when the verification is Pending.
The user will then receive an email to complete the verification process; click the link within the email to accept emails and notifications from the FCS system.
The V icon will be green when the verification has been Approved.