Creating a credit memo invoice within FCS

• If necessary you can create a credit memo invoice in FCS. 
• Follow these steps and you will be on your way.

Step 1: 

• In your service settings select the "Auto add 'Other' line item to all invoices?". 
• Fill out the fields accordingly and click update.

• Once you have created the credit memo invoice you will need to go back into service settings and deselect the "Auto add 'Other' line item to all invoices?" option.

Step 2: 

• Create an invoice using the "Simple Invoice" feature.  Add notes to your description for internal or customer purposes.  

Congratulations!  In a few simple steps, you have created a credit memo invoice.