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Reginald McKinley

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Latest activity by Reginald McKinley
  • Reginald McKinley created an article,

    Performing an Inspection - FCS Mobile Application

    The steps outlined below will show you how to successfully perform an Inspectionin the FCS Mobile application. If the aerial image has not already been sectioned, you can add sections here.This...

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  • Reginald McKinley created an article,

    How to Add a Section to an Aerial Image

      Sectioning the aerial image prior to arriving onsite is the best way to save time!      

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  • Reginald McKinley created an article,

    User Count Details Have Been Added to the User Administration Settings Page

    For added visibility to our customers, we have added the User count details to the user Admin Settings. With this new feature, users with Login to Admin permission will see the number of Includ...

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  • Reginald McKinley created an article,

    FCS Dispatch Board Filters - Mapping & Triggers

      Below you will find details on the dispatch board filters and what triggers each status.     Date Resolved Updates when a dispatch is changed to the status of Resolved. That date is then made a p...

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  • Reginald McKinley created an article,

    Setting Up An Inspection

    The Inspection is critical in the FCS Lifecycle sales system. It establishes a baseline in the lifecycle relationship with the FCS Service module.  It creates Opportunity for each team. As the in...

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  • Reginald McKinley created an article,

    Setting Up a Dispatch

    Step 1: From the Company level, choose the property for which the service call is being scheduled. Click the Service Dispatch icon. This will open a new tab where you will enter the details of th...

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  • Reginald McKinley created an article,

    Changing Camera Settings to Turn Off HEIC/HEIF Format

      If you find that you are having issues with adding photos to reports and service tickets, check the photo file format on your mobile device.   HEIC & HEIF Photo Formats HEIC and HEIF are ...

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  • Reginald McKinley created an article,

    FCS Release Notes (June 9th, 2022)

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  • Reginald McKinley created an article,

    Time Card Management & Export

    The Time Card Master tool will manage all associates who are set up to punch in and out.  The individual can punch themselves in for the day or they can be punched in and out by another team memb...

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  • Reginald McKinley created an article,

    Sending Out OPM

    In order for OPM reports to be sent to customers, they need to be set up at either the company or property level. This article will walk you through the necessary steps to complete this. Step 1: T...

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