Resetting a User Password

Step 1:

• If you cannot log into the system, you can click the "Forgot Password" option below the email password panel.

Step 2:

• You will be brought to a page where you need to enter your email that is associated with your user account.
• Select "FCS Admin" for FCS Users and click "Retrieve Password". 

Step 3:

• An email will be sent to you with a link that will allow you to reset your password. 

Step 4:

• Confirm your email, enter in your new password, and click "Submit" 

Passwords must contain at least 8 characters and include the following:

• Capital Letter
• Lower Case Letter
• Number
• Special Character

• Your new password will become active immediately.

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FCS Administrators have the ability to reset any user's password credentials through the Admin section with the "Toolbox."

Step 1:

• From the Toolbox, access the "Admin" menu and click on "User Administration."

Step 2:

• Click "edit" next to the user profile.

Step 3:

• In the left column, find the two empty fields "Password" and "Confirm Password." 

Passwords must contain at least 6 characters.

 
Step 4:

• Click on "Update User" to save the new password.