FAQs
- Support Ticket Organizational Access
- FCS Homepage Statistics for Sales, Service, and Production
- Creating your Support Portal user for FCS
- Add New/Edit Inspection Recommendation Templates
- Blocked Emails & "Message not accepted for policy reasons" Error Messages
- Deactivating a User
FCS Sales
- Ability to make changes to deficiency plot points from the service ticket on your desktop.
- Adding a "Bill To" Address
- Adding a Composition Photo in the Desktop Client View Mode
- Adding a Rooftop Maintenance (RTM) to a Property
- Adding Activities to your Calendar
- Adding Opportunity Products
FCS Service
- Ability to make changes to deficiency plot points from the service ticket on your desktop.
- Adding a service technician to the FCS Powerboard
- Adding Taxes To Invoices
- Adding/Removing fields (columns) on my dispatch board view
- Audit Log Of Who and When Invoices Were Modified
- Choosing the right Export
FCS Release Notes
- FCS Release Notes (January 27th, 2023)
- FCS Release Notes (October 19th, 2022)
- FCS Release Notes (June 9th, 2022)
- FCS Enhancements (May 4th, 2022)
- FCS Enhancements (April 5th, 2022)
- FCS Enhancements (December 28th, 2021)
FCS Production
- Ability to edit AIA billing
- Adding A Change Order In AIA Billing
- Adding a roof plan for a new construction project
- Archiving/Unarchiving Production Jobs
- Differences Between OPS 1.0 & OPS 4.0 Projects
- Estimate Systems & Templates
FCS Mobile
- Adding a Company on Your Mobile Device
- Changing a Company's "Invoice Contact" From Your Mobile Device
- Changing a Company's "Invoice Contact" From Your Mobile Device
- Changing Camera Settings to Turn Off HEIC/HEIF Format
- How to "Force Enable" Zoom on Android Devices
- Managing Your Deficiency Library From Your Mobile Device
FCS Admin Features
- Followup CRM and FCS Roofing Software Integration
- Where Do I Set Up the Activity Goals For Our Sales People?
- What is an FCS Independent Rep?
- Using the Attachment Library
- User Administration Overview
- Trouble logging in? Error Messages at Login Page