Creating a Service Dispatch

Step 1:

• To create a service dispatch ticket, you must be on the property level.
• From the contacts tab, select the magnifying glass in the upper right-hand corner.
• You will then select a property from the criteria search drop down and enter the property name.

Step 2:

• Now that you are on the property level, locate the red "Service Dispatch" icon. 

Step 3:

• Fill out the mandatory information such as what section the leak is coming from, which site contact the tech should meet with along with the priority/response time.

• Once this step has been completed, the ticket will be dispatched and is ready to assign from the "Powerboard"