Device Optimization/Mobile App Set-Up

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Here are a few tips and tricks to keep your mobile devices (phones & tablets) running as quickly as possible.

1. Turn off Wifi

  • When working in the field your device will auto-connect to different WiFi networks, and this will cause the app to stop working or move very slowly. 
  • Only rely on WiFi when you are using a trusted network like Work and Home.

2. End all other apps from running

  • There can be several running apps in the background that will cause the device to run slower.
  • Restarting the device does not prevent these other applications from running.

3. Clear your Cache and cookies

  • We recommend you do this weekly.
  • You can google search how to clear your cache and cookies for the browser and phone you are using.
  • For Chrome, you can clear the cache and cookies by going to "History," and then selecting the "Clear Browsing Data" link.

4. Make sure that "pop-ups" are not blocked

  • You can google search how to do this for your specific phone and browser.
  • For Chrome, go to "Settings" --> "Content Settings" --> and then make sure "Block Pop-ups" is set to off.

iOS (Apple) through Safari

Step 1:

  • Go to Settings > Safari 
  • Turn block pop-ups off, set cookies to allow (not never), and confirm Javascript is enabled under the advanced settings.
  • While still in Safari Settings - Within Autofill settings enable autofill and names/passwords - this sets the device to remember your password.

Step 2:

Step 3:

  • From the Login / Password page add to the home screen (iPhone - bottom of your screen / iPad is on the top in the address bar).
  • Once you click add to the home screen click "add" and you will notice the app is now on your home screen.

IOS (Apple) through Google Chrome

Step 1:

Step 2:

  • Be sure the "log into:" field below the "password:" field is "FCS Mobi 5.0"

Step 3:

  • Enter your login credentials as you normally would.

Step 5:

  • Bookmark this login page by selecting the three dots at the top right and clicking the star icon.

Step 5:


Android through Google Chrome

Step 1:

  • Open Google Play Store and search for “Google Chrome”
  • Install or update if needed

Step 2:

  • Open Google Chrome and type in thefcscore.com (https://thefcscore.com/), then click on the square with the arrow pointing to the right (top of the screen, a gray icon).
  • This will take you to a screen where you can choose between Mobile or desktop login, choose mobile.

IMPORTANT: Now that you are on the login screen, *DO NOT LOG IN*

 

Step 3:

  • Click the 3 dots in the upper right-hand corner of the browser window, then scroll down to the bottom and click on Settings.
  • Find "cookies" and make sure they are allowed.
  • Find "pop-ups" and make sure they are not being blocked.
  • Confirm that JavaScript is turned on.
  • Make sure "location" is set to "Allowed".

Step 4:

  • Under Settings, also make sure "Save Passwords" is set to "On", so you don’t have to log in each time; it will give you the option to save and remember your password & log in.

Step 5:

  • After all settings are set up correctly click the 3 dots again, then click "Add to home screen".

Step 6:

  • You will see the app shortcut on your home screen; click it and log in with your username and password. It will give you the option to stay logged in; click to allow that. Once you enter your info it will ask you if you want to save your password with Chrome; reply "Yes" to this.

IMPORTANT: The first time you log into FCS it will ask if it is OK to use your location…you need to click "YES".

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