Setting Up a Dispatch

Step 1:

• From the Company level, choose the property for which the service call is being scheduled.
• Click the Service Dispatch icon.
• This will open a new tab where you will enter the details of the dispatch.

Step 2:

• Specify the Trade, Section, Site Contact, and Priority.
• If provided, you can also add a photo of the reported problem.
• The All Sections dropdown is the default view and shows all deficiencies found during previous inspections.
• You can filter results by changing to the specific section that you are dispatching for.
• Silent Mode will allow you to create a dispatch without triggering any email alerts.

When ready, click Send Dispatch.

Step 3:

• Upon clicking Send Dispatch, the dispatch ticket is created.
• Now it's time to add an arrival time to the dispatch ticket.
• For details on how to schedule the dispatch, go to the article entitled How Do I Set an Arrival Time to a Dispatch?